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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

hari nadella

September 21, 2023

5  out of  5 rating by hari nadella
"Had a positive experience in transferring 5 different insurance policies from a previous agency to State Farm. The transfer was complex requiring patience and diligent and capable follow-up. Rosalie provided excellent service with timely follow-up in completing the task."

Mr Steve

September 15, 2023

5  out of  5 rating by Mr Steve
"This is the best place to get insurance the agents are very knowledgeable and all smiles (no matter how much paperwork you make them do) you get the feeling they really want to help you, unlike other agencies that just try to get you out the door."

Maru M

September 14, 2023

5  out of  5 rating by Maru M
"Natalie was fantastic! She was friendly, responded in a timely manner and helped me find the best coverage for my needs. Thanks again!"

Alberto Moran

September 7, 2023

5  out of  5 rating by Alberto Moran
"Me.Yareb Rivas is very Kind and professional thank you.."

Antonio Okeke

August 18, 2023

5  out of  5 rating by Antonio Okeke
"They have honestly been super understanding and polite. They support and provide affordable options for new drivers as well!"

Marcela Ojeda

August 18, 2023

5  out of  5 rating by Marcela Ojeda
"Natalie Ledezma was incredibly helpful. Her work was super efficient and she has great charisma. I really love going into this office, I always get amazing customer service."

David SalaZar

August 17, 2023

5  out of  5 rating by David SalaZar
"Natalie was very helpful and polite I’ll recommend to all my friends"

Leanna Shandy

August 16, 2023

5  out of  5 rating by Leanna Shandy
"I would like to recognize this Statefarm location for their outstanding customer service and professionalism! Every time I call for inquiries I am treated with the upmost respect and kindness! Rare these days!! I would highly recommend this Statefarm location Yareb Rivas! I would recommend switching to them for your insurance needs! You won’t be disappointed Only satisfied! Thank you for always being knowledgeable and kind."

Gabriel Robledo Gabriel Robledo

July 30, 2023

5  out of  5 rating by Gabriel Robledo Gabriel Robledo
"(Translated by Google) Excellent attention from Jacky Rodríguez Very attentive, good treatment, excellent patience, speaks Spanish very well Super recommendable your attention Excellent attention from Jacky Rodríguez Very attentive, good treatment, excellent patience, speaks Spanish very well Highly recommend your attention (Original) Excellent attention from Jacky Rodríguez Very attentive, good treatment, excellent patience, speaks Spanish very well Super recommendable your attention Excelente atención de parte de Jacky Rodríguez Muy atenta, buen trato , excelente paciencia , habla muy bien español Súper recomendable su atención"

Maida Hurtado

July 28, 2023

5  out of  5 rating by Maida Hurtado
"Natalie was very professional and made the whole transition very easy, she explained everything from start to finish. I am very happy with my experience, I would definitely recommend her to anyone!! :)"

Cesar Guerrero

July 27, 2023

5  out of  5 rating by Cesar Guerrero
"Natalie was very helpful & knowledgeable! Excellent customer service !!"

Aaron Campbell

July 27, 2023

5  out of  5 rating by Aaron Campbell
"This agency insures my cars, my buusiness, my home, and I just received very competitive life insurance quotes. The most important thing for me is the dependable customer service."

Kelly

July 20, 2023

5  out of  5 rating by Kelly
"I normally do not write reviews but I feel I should give credit where it is deserved. When I first walked into the office, I was welcomed by Rosie. She greeted me with a warm, inviting smile. She was very knowledgeable and answered all my questions. Since then I’ve called her a few times. She has always made time for me and got back to me in a timely manner despite her busy schedule, She always has a smile on her face and is friendly with all the customers as well as the entire office stuff."

Juju Juju

July 20, 2023

5  out of  5 rating by Juju Juju
"This state farm team did a fantastic job finding me the right coverage and insurance company at a very competitive price. Very happy with them. Thank you to my agent Jacky"

thamightywon 1

July 18, 2023

5  out of  5 rating by thamightywon 1
"My agent Rosie was very helpful and informative, the process was smooth. I am very happy with the results. I would recommend her to my friends and family"

The Mamba

July 18, 2023

5  out of  5 rating by The Mamba
"Want to take the time to thank Rose for her professionalism and knowledge she offers at this location. This world is full of incompetent people always doing there best to get discounts or ruin an establishments reputation on Google it's disgusting! This office has helped me save hundreds on a month to month basis. All my visits or phone calls with Rose have been above and beyond, she is the standard by far to get this done correctly. Thank you Rose!"

CJ

July 17, 2023

1  out of  5 rating by CJ
"I have been a loyal customer of Yareb Rivas-State Farm Insurance Agent for several years, but my recent experience with two of their representatives, Michael and his supervisor Rosy, has left me extremely disappointed and frustrated. I called in to inquire about the increase in my policy premium and specifically asked if all the applicable discounts were being applied, including the college discount, which I have been receiving for the past year based on the advice of another State Farm representative. Unfortunately, Michael's response was unprofessional and dismissive. He outright denied the existence of a college discount and went so far as to gaslight me, suggesting that I had no idea what I was talking about. Throughout the conversation, he consistently interrupted me, which made me feel undervalued as a customer. When I requested to speak to his manager, Rosy, my hopes for a resolution were further dashed. She, too, denied the existence of a college discount and showed no concern about retaining my business, stating that they were the best in town and it didn't matter if I went elsewhere. Rosy's behavior mirrored Michael's, as she also interrupted me repeatedly, displaying a lack of professionalism and customer care. I asked to speak with Yareb Rivas, and although I mistakenly referred to him as the owner, Rosy corrected me and stated that he was an agent and not an owner. This comment was unnecessary, and she knew exactly who I wanted to talk to. She then advised me that I would receive a call. The overall experience with Michael and Rosy was disappointing and left me feeling undervalued as a customer. Their unprofessional and hostile attitudes made it clear that they were more interested in losing me as a customer than retaining my business. To date, I have not received any response or call from Yareb Rivas himself, which is highly disappointing. As a result of this unsatisfactory experience, I am now forced to look for alternative insurance options elsewhere. I hope that Yareb Rivas-State Farm Insurance Agent takes customer feedback seriously and addresses the behavior of their representatives to avoid losing more loyal customers like myself in the future."

Anna Figueroa

June 13, 2023

5  out of  5 rating by Anna Figueroa
"Jacky was such a big help, she answered all my questions and concerns. She was such a kind person and very professional. I will definitely tell my friends and family about State Farm, my experience was just beyond my expectations! Thank you Jacky!"

delvi perez

June 2, 2023

5  out of  5 rating by delvi perez
"Yareb Rivas went above and beyond to help me with all my insurance needs while bringing my payment down couldn’t have asked for better service!"

Rosa Diaz

June 1, 2023

5  out of  5 rating by Rosa Diaz
"Yareb was awesome at helping me switch insurance companies on the spot. He was thorough, efficient, and made sure it was a smooth transition! Highly recommend :)"

Samantha Ruiz

May 16, 2023

5  out of  5 rating by Samantha Ruiz
"My family has been working with this State Farm office for several years, and we've always had positive experiences with everyone in the office. Not only have they always helped us with our auto insurance, but recently, my husband and I decided we wanted to look at life insurance policies. Yareb was very thorough in helping us explore all of our options until we found policies we were happy with. He took the time to answer all of our questions, including "what if" scenarios. I truly cannot emphasize how friendly and knowledgeable Yareb and everyone else at the office is. They've always been so helpful and kind. Very happy with our experience here."

zijad Suljic

April 25, 2023

5  out of  5 rating by zijad Suljic
"This Office is the BEST. Very professional and honest people I recommend this office to anybody that wants to get the best rates and awesome customer service don't look any further they simply are amazing at what they do especially Jaqueline Rodrigues ask for her you won't regret it"

scott wright

March 7, 2023

5  out of  5 rating by scott wright
"Very professional, prompt service, reasonable prices, highly recommend."

Patricia Jones

March 2, 2023

5  out of  5 rating by Patricia Jones
"Very good office to work with good customer service and very helpful thank you."

Shiela Tornabene

February 20, 2023

5  out of  5 rating by Shiela Tornabene
"I have worked with this State Farm Office for years now. All employees are courteous, professional, and friendly each time I call to make a payment. They make you feel like family. If anyone needs insurance this is the office to go to."